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Turnkey Customer Service and Support
For more than four decades, the success of our expanding
line of consumer information solutions has been driven
by innovation, technology and world-class customer service
and support. Today, you can put our customer service
expertise to work with First American CREDCO’s turnkey
Call Center Services.
Product Highlights
- Business-to-business and consumer call center services
- Transaction tracking and reporting
- Seamless integration into your business model
- Onshore and offshore operations
- Scalable with full management services
- Additional outsourcing services available, such as applicant rescoring and reissue, broker and appraiser certification, and auditing
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Call Center Services
With onshore and offshore operations, we provide a scalable customer service solution – with full management services – designed to meet or exceed your specific call center needs, including:
- Private label services
- Rapid set-up, staffing and management
- Inbound and outbound services
- Turnkey or a-la-carte options
- Onsite training staff
Customer Care Specialists
When you outsource your call center needs with First American CREDCO, your customers can count on getting superior service and support from industry-trained, FCRA-certified professionals. Our customer care teams are dedicated to supporting your overall service goals, seamlessly and efficiently.
Customizable Solutions
First American CREDCO’s Call Center Services offer customized short term and permanent outsourcing solutions, everything you need to streamline your operations and maximize efficiencies. Outsourcing your call center needs can save your business time and money, while ensuring that your valued customers receive superior service and support.
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